Refund Policy
Our Refund Policy
At IP Safe VPN, we strive to provide our customers with the best VPN experience possible. If you are not satisfied with our service for any reason, we offer a hassle-free refund policy to ensure your peace of mind. Please review the following terms and conditions regarding refunds:
Money-Back Guarantee:
We offer a 30-day money-back guarantee on all subscription plans. If you are not completely satisfied with our service within the first 30 days of your subscription, you are eligible for a full refund.
Refund Eligibility:
To be eligible for a refund, you must meet the following criteria:
- Your refund request must be made within 30 days of the initial purchase date.
- You have not violated our terms and conditions.
- You have not previously received a refund.
Refund Process:
To request a refund, please contact our customer support team at support@ipsafevpn.com with your refund request and the reason for your request. Our support team will assist you with the refund process and may require additional information to process your request.
Refund Methods:
Refunds will be issued using the original payment method used for the purchase. Please allow up to 7 business days for the refund to be processed and reflected in your account.
Cancellation Requirements:
If you are requesting a refund, you must first cancel your subscription to avoid further billing. Failure to cancel your subscription may result in continued charges.
Changes to the Refund Policy:
IP Safe VPN reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the refund policy will be reflected on this page.
Contact Us:
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at support@ipsafevpn.com. Our customer support team is available to assist you.