Privacy Policy
Our Privacy Policy
At IP Safe VPN, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our VPN services.
Information We Collect:
Minimal Information: When you sign up for an IP Safe VPN account, we only collect an email address and limited information to process payments.
Cookies: We may use cookies and similar technologies to enhance your experience and improve our services. You have the option to disable cookies in your browser settings, but please note that this may affect the functionality of our website.
Information We Exclude:
Traffic Information: We do not keep records of the contents of your internet traffic while connected to our VPN servers. Your data remains encrypted and private while using our VPN service.
IP Addresses Information: We never store any records of your real IP address while connected to our VPN servers. We assign you a virtual IP address for the duration of your session, which is not linked to your identity.
DNS Queries: We never store any records of DNS queries you make while connected to our VPN servers.
Session Information: We never store any records of which servers you connect to or how long you stay connected to a VPN server for. Your session information is not retained.
How We Use Your Information:
Providing Services: We use the information we collect to provide and maintain our VPN services, including managing your account, processing payments, and troubleshooting technical issues.
Improving Services: We may use global usage data to analyze trends, enhance the performance and reliability of our services, and develop new features. The data cannot be used to identify any individual user.
Communications: We may use your contact information to send you service-related notifications, updates, and promotional offers. You have the option to opt-out of promotional communications at any time.
Legal Compliance: We may use your information to comply with legal obligations, enforce our terms of service, and protect the rights, property, or safety of IP Safe VPN, our users, or others.
All data collected by IP Safe VPN is securely stored on servers located in Amsterdam, Netherlands.
Information Sharing:
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and customer support services.
Legal Requirements: We may disclose your information in response to legal requests, such as subpoenas, court orders, or law enforcement inquiries, or to comply with applicable laws and regulations.
Data Security: We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Children’s Privacy:
IP Safe VPN services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you believe that we have inadvertently collected information from a child under 18, please contact us immediately, and we will take steps to delete the information.
Account Deletion:
To delete your account, please email us at support@ipsafevpn.com. We will process your request within 30 days, and may contact you for additional verification during that time. Please note that we may be required by law to retain some data, such as payment records, even after your account is deleted.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal information, please email us at support@ipsafevpn.com.