Privacy Policy
Our Privacy Policy
At IP Safe VPN, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our VPN services.
Information We Collect:
Personal Information: When you sign up for an IP Safe VPN account, we collect minimal personal information which is limited to email address and payment information.
Cookies: We may use cookies and similar technologies to enhance your experience and improve our services. You have the option to disable cookies in your browser settings, but please note that this may affect the functionality of our website.
Information We Exclude:
Traffic Information: We do not keep records of the contents of your internet traffic while connected to our VPN servers. Your data remains encrypted and private while using our VPN service.
IP Addresses Information: We do not keep records of your real IP address while connected to our VPN servers. We assign you a virtual IP address for the duration of your session, which is not linked to your identity.
DNS Queries: We do not keep records of the DNS queries you make while connected to our VPN servers. Your DNS requests are not monitored or stored.
Session Information: We do not keep records of how long you stay connected to our VPN servers. Your session information is not retained.
How We Use Your Information:
Providing Services: We use the information we collect to provide and maintain our VPN services, including managing your account, processing payments, and troubleshooting technical issues.
Improving Services: We may use usage data and feedback to analyze trends, enhance the performance and reliability of our services, and develop new features.
Communications: We may use your contact information to send you service-related notifications, updates, and promotional offers. You have the option to opt-out of promotional communications at any time.
Legal Compliance: We may use your information to comply with legal obligations, enforce our terms of service, and protect the rights, property, or safety of IP Safe VPN, our users, or others.
Information Sharing:
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and customer support services.
Legal Requirements: We may disclose your information in response to legal requests, such as subpoenas, court orders, or law enforcement inquiries, or to comply with applicable laws and regulations.
Data Security: We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Children’s Privacy:
IP Safe VPN services are not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you believe that we have inadvertently collected information from a child under 16, please contact us immediately, and we will take steps to delete the information.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at privacy@ipsafevpn.com.